RALEIGH- Blue Cross Blue Shield North Carolina is extending the payment deadline and call center hours for customers enrolling under the Affordable Care Act.
A spokesperson for the company said the new payment deadline is now January 24th. The original deadline was set for Friday January 10th.
The insurance carrier will also extend their call center hours on Friday January 10th until midnight.
The Blue Cross Blue Shield call center has been flooded with calls with questions concerning the Affordable Care Act. The company felt extending the hours would be the best way to serve their customers.